[ANSS-netops] reftek suddently stops streaming

[mwithers at memphis.edu]

We have 6-c retek RT130's behind a netgear router.  The ones on private
networks seem to work great but the ones on public networks seem to stop
streaming data every couple weeks (or every couple days in extreme cases).
When it does this we can get an http connection to the router.  We can
use rtcc to get a direct connection to the reftek.  We can see that the
reftek is operating and acuisition start is on and buffer is filling up.
But data are not received by rtpd and can't get an rtpd type connection
from rtcc.  A power cycle on the router and reftek usually works but not
today.  Does anyone have any ideas on what we could try next to get data
flowing again?

Here are some relevant lines from the log:
2011:314-15:49:33 achilles rtpd[21986] RTPHandleEvent: Unit AC00 Event: TO- (Sync-Sent)
2011:314-15:49:33 achilles rtpd[21986] RTPHandleEvent: Unit AC00 Action: This Layer Down
2011:314-15:49:33 achilles rtpd[21986] RTPHandleEvent: Unit AC00 Application layer (RTP) Down!
2011:314-15:49:33 achilles rtpd[21986] RTPHandleEvent: Unit AC00 Action: This Layer Finished
2011:314-15:49:33 achilles rtpd[21986] RTPHandleEvent: Unit 0000 Transition to State: Stopped


Mitch

Center for Earthquake Research and Information (CERI)
University of Memphis                Ph: 901-678-4940
Memphis, TN 38152                   Fax: 901-678-4734