[ANSS-netops] reftek suddently stops streaming

[Philip Crotwell]

Do you know what firmware you are running? My memory is that there was
a firmware upgrade in the not too distant past that addressed some
issues with refteks not reconnecting even when the link was up. Sorry
I don't remember the exact version.

Philip

On Thu, Nov 10, 2011 at 11:22 AM,  <mwithers at memphis.edu> wrote:
>
> We have 6-c retek RT130's behind a netgear router.  The ones on private
> networks seem to work great but the ones on public networks seem to stop
> streaming data every couple weeks (or every couple days in extreme cases).
> When it does this we can get an http connection to the router.  We can
> use rtcc to get a direct connection to the reftek.  We can see that the
> reftek is operating and acuisition start is on and buffer is filling up.
> But data are not received by rtpd and can't get an rtpd type connection
> from rtcc.  A power cycle on the router and reftek usually works but not
> today.  Does anyone have any ideas on what we could try next to get data
> flowing again?
>
> Here are some relevant lines from the log:
> 2011:314-15:49:33 achilles rtpd[21986] RTPHandleEvent: Unit AC00 Event: TO-
> (Sync-Sent)
> 2011:314-15:49:33 achilles rtpd[21986] RTPHandleEvent: Unit AC00 Action:
> This Layer Down
> 2011:314-15:49:33 achilles rtpd[21986] RTPHandleEvent: Unit AC00 Application
> layer (RTP) Down!
> 2011:314-15:49:33 achilles rtpd[21986] RTPHandleEvent: Unit AC00 Action:
> This Layer Finished
> 2011:314-15:49:33 achilles rtpd[21986] RTPHandleEvent: Unit 0000 Transition
> to State: Stopped
>
>
> Mitch
>
> Center for Earthquake Research and Information (CERI)
> University of Memphis                Ph: 901-678-4940
> Memphis, TN 38152                   Fax: 901-678-4734
>
>
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