[ANSS-netops] Q330 DigCalErr

[Philip Crotwell]

Hi all

Got an answer from KMI, so for posterity I'll answer my own question.

The DigCalErr means that on boot the Q330 did a "internal loopback
calibration" on each of its channels and had failures. So, hardware
issue and our Q330 needs to go back for some TLC from the kind folks
at Quanterra.

Philip


On Wed, Jun 11, 2014 at 11:37 AM, Juan B Lugo Toro <juanb.lugo at upr.edu> wrote:
> Hi Philip
>
> You receive the second message when you try to view data as soon as you boot
> the Q330. You can monitor the buffer status to see how they are working.
> They are suppose to start recording data.
>
> For the first message I suggest to look at  Information -> Memory windows to
> see if everything is ok under status. Maybe that windows will give you more
> details.
>
> Some times what I have done is to clone again the Q330, it is not a good
> technical answer but works some time.
>
> I hope some one can give more details.
>
> Juan Lugo
>
>
>
>
> On Wed, Jun 11, 2014 at 10:28 AM, Philip Crotwell <crotwell at seis.sc.edu>
> wrote:
>>
>> Hi all
>>
>> We have a Q330 that is not sending data, and in red on the main window
>> in willard it says:
>> DigCallErr 123456
>>
>> Even quickview will not show data, saying "Data not yet available".
>> Rebooting the Q330 does not help.
>>
>> Has anyone seen this type of thing before? I am guessing this is a
>> hardware problem.
>>
>> thanks,
>> Philip
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>
>
>
>
> --
> Juan Lugo
> NP4QF
> Tel: (787)833-8433
> Fax: (787)265-1684
>