[ANSS-netops] help with basalt, pls?
lynn.kaisan
lynn.kaisan at noaa.gov
Mon Dec 29 15:44:30 UTC 2014
your english is fine!
i apologize for responding so late. i was on tdy and this is my first
day back in the office.
not much of a christmas season for me!
i am so grateful that the technical world is so willing to share their
expertise and knowledge with me. i am very eager to try your suggestion.
at this point, i don't know what version firmware we have but will start
prodding this problem. i feel confident that i am going in the right
direction with your help.
thank you very much.
On 12/19/2014 2:52 PM, Jaffet Martinez Pagan wrote:
> Hi:
> Excuse my English. I hope you can understand me.
> First:
> You have to do the upgrades. The actual firmware is 3.10 and update
> the Linux version is 2.6. Some old basalts have Linux 2.4. You have
> to update to 2.6. Kinemetrics has a step by step process in the web
> page.An incompatibility exists between this Rockhound version (v3.10)
> and Linux 2.4, so you have to update to Linux 2.6. Go to the
> kinemetrics web page in the wiki section:rock family section
> Second:
> If the problem continue you have to reprogramming the CF card. If you
> can use a new CF is better. Please see the link:
> http://www.cdwg.com/shop/products/Transcend-CF200I-Industrial-Grade-flash-memory-card-16-GB-CompactFlas/2431762.aspx?cm_mmc=email-_-Shipping_Conf-_-Body-_-Browse_Products
> I have replaced two of them. I am using industrial grade.
> I hope this can help you
>
>
> 2014-12-19 19:40 GMT-04:00 lynn.kaisan <lynn.kaisan at noaa.gov
> <mailto:lynn.kaisan at noaa.gov>>:
>
> thank you all!
>
> i do appreciate your help.
>
> very generous!
> =================================
>
> On 12/19/2014 1:26 PM, Merritt, Jonah wrote:
>> Hello everybody,
>>
>> We are seeing the same issues! Jacob is correct...if you reboot
>> the Basalt (or Granite) it loses contact with the gateway. This
>> issue seems to have manifested itself more is subsequent Linux
>> updates (we are running 2.6 update 6). We also almost exclusively
>> use Raven XE or GX440 modems.
>>
>> What I have found that all is well after performing the
>> "netconfig" script and setting up NetWatcher. However, once you
>> reboot you loose all remote connectivity. If you get into the
>> Basalt locally via SSH and restart networking
>> (/etc/init.d/networking restart) all is well again....until the
>> datalogger reboots again.
>>
>> It should be noted that if you are able to log into the Raven,
>> you can successfully ping the Basalt.
>>
>> I have contacted KMI about this and it was suggested that the
>> problem resides with the modem and not the digitizer. I'm not
>> convinced that it's a Raven issue as we have used these for
>> several years without any significant issues. It was also
>> suggested that the NetWatcher ping address be something else
>> besides the gateway address....say 8.8.8.8. I did this without
>> any resolution.
>>
>> We will be experimenting with this over the coming weeks, but I
>> suspect that it is an issue with the digitizer itself. I'll keep
>> the group posted.
>>
>> Regards,
>>
>>
>> Jonah Merritt
>> US Geological Survey
>> National Strong Motion Project
>> 345 Middlefield Rd. MS-977
>> Menlo Park, CA 94025
>> (650)329-5696 <tel:%28650%29329-5696> (office)
>> (650)276-6579 <tel:%28650%29276-6579> (mobile)
>> jmerritt at usgs.gov <mailto:jmerritt at usgs.gov>
>>
>> On Fri, Dec 19, 2014 at 4:43 PM, Jacob Crummey <jcrummey at usgs.gov
>> <mailto:jcrummey at usgs.gov>> wrote:
>>
>> Hi Yolanda and Lynn,
>>
>> I have seen some of our Basalts loose the router info,
>> specifically the gateway. I have yet to figure out what is
>> causing this. It seems to happen on boot. My guess is the
>> Basalt runs fine when initially set up and then if it
>> reboots, it looses the routing table.
>>
>> Lynn, what version and update of Linux are you using on the
>> Basalt? And are you using the net-watcher feature that is
>> set up in the netconfig?
>>
>> -Jacob
>>
>>
>>
>> On Dec 19, 2014, at 2:22 PM, Yolanda Prior <yprior at usgs.gov
>> <mailto:yprior at usgs.gov>> wrote:
>>
>> > Have any end users of the Basalt seen similar issues as
>> Lynn below? Any
>> > help for Lynn would be appreciated. Thanks!
>> >
>> > Yolanda Prior
>> > Engineering Technician
>> > Albuquerque Seismological Laboratory
>> > (505) 846-5662 <tel:%28505%29%20846-5662>
>> >
>> >
>> > -----Original Message-----
>> > From: lynn.kaisan [mailto:lynn.kaisan at noaa.gov
>> <mailto:lynn.kaisan at noaa.gov>]
>> > Sent: Thursday, December 18, 2014 3:01 PM
>> > To: yprior at usgs.gov <mailto:yprior at usgs.gov>
>> > Subject: help with basalt, pls?
>> >
>> > happy holidays, yolanda,
>> >
>> > my name is lynn and i work at the pacific tsunami warning
>> center.
>> >
>> > i am jumping into the maintenance of our kinemetrics
>> equipment without any
>> > training and we seem to have a lot of common problems
>> amongst a few
>> > stations.
>> >
>> > may i ask if you have had this experience?
>> >
>> > i went to three sites that were not transmitting seismic
>> data. at the
>> > site, our IT guy found some settings on the modem template
>> that seemed to
>> > be the culprit. things like too short tcp idle and timeout
>> time settings.
>> > another basalt lost its router setting. after changing
>> those fields, the
>> > site would be happy and transmitting data for a couple
>> months or weeks,
>> > then...no data. we are still able to "see" the modem
>> (ravens) and the
>> > received signal strength indicator is at acceptable levels.
>> >
>> > we use various models of the raven x modem. our sites are
>> metrozet or
>> > basalt equipment, sometimes both.
>> >
>> > if you have any idea what to check, that would be great.
>> for one site,
>> > the inject process had to be restarted but it was not the
>> fix for the
>> > other two...very weird.
>> >
>> > thanks yolanda. i know i am asking a lot from you and i
>> appreciate it.
>> > _______________________________________________
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>
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>
> --
> Ing. Jaffet Martinez Pagán, EIT
> Puerto Rico Strong Motion Program
> Civil Engeneering Department
> Mayaguez Campus
> University of Puerto Rico
> 787-832-4040 x 3341
> Fax 787-831-2745
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