[ANSS-netops] help with basalt, pls?

[lynn.kaisan]

thank you, doug!
good to know what kind of questions to ask.
thank you.
=========================
On 12/19/2014 1:04 PM, Doug Neuhauser wrote:
> We have seen problems where our Basalts either hang for some period
> of time (minutes to days), spontaneously reboot, and/or show transient
> problems with the filesystem.  KMI thinks (at least) some of these
> are related to problems with the SanDisk CF cards supplied in some
> of the Basalts.  I suggest contacting KMI concerning these symptoms.
>
> - Doug N
>
> On 12/19/14 2:43 PM, Jacob Crummey wrote:
>> Hi Yolanda and Lynn,
>>
>> I have seen some of our Basalts loose the router info, specifically
>> the gateway. I have yet to figure out what is causing this. It seems
>> to happen on boot. My guess is the Basalt runs fine when initially
>> set up and then if it reboots, it looses the routing table.
>>
>> Lynn, what version and update of Linux are you using on the Basalt?
>> And are you using the net-watcher feature that is set up in the
>> netconfig?
>>
>> -Jacob
>>
>>
>>
>> On Dec 19, 2014, at 2:22 PM, Yolanda Prior <yprior at usgs.gov> wrote:
>>
>>> Have any end users of the Basalt seen similar issues as Lynn below? Any
>>> help for Lynn would be appreciated. Thanks!
>>>
>>> Yolanda Prior
>>> Engineering Technician
>>> Albuquerque Seismological Laboratory
>>> (505) 846-5662
>>>
>>>
>>> -----Original Message-----
>>> From: lynn.kaisan [mailto:lynn.kaisan at noaa.gov]
>>> Sent: Thursday, December 18, 2014 3:01 PM
>>> To: yprior at usgs.gov
>>> Subject: help with basalt, pls?
>>>
>>> happy holidays, yolanda,
>>>
>>> my name is lynn and i work at the pacific tsunami warning center.
>>>
>>> i am jumping into the maintenance of our kinemetrics equipment 
>>> without any
>>> training and we seem to have a lot of common problems amongst a few
>>> stations.
>>>
>>> may i ask if you have had this experience?
>>>
>>> i went to three sites that were not transmitting seismic data.  at the
>>> site, our IT guy found some settings on the modem template that 
>>> seemed to
>>> be the culprit.  things like too short tcp idle and timeout time 
>>> settings.
>>> another basalt lost its router setting.  after changing those 
>>> fields, the
>>> site would be happy and transmitting data for a couple months or weeks,
>>> then...no data.  we are still able to "see" the modem (ravens) and the
>>> received signal strength indicator is at acceptable levels.
>>>
>>> we use various models of the raven x modem.  our sites are metrozet or
>>> basalt equipment, sometimes both.
>>>
>>> if you have any idea what to check, that would be great.  for one site,
>>> the inject process had to be restarted but it was not the fix for the
>>> other two...very weird.
>>>
>>> thanks yolanda.  i know i am asking a lot from you and i appreciate it.
>>> _______________________________________________
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>>> ANSS-netops at geohazards.usgs.gov
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>>
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>
>