[ANSS-netops] help with basalt, pls?

[lynn.kaisan]

wow, jacob,
that was quick!

and what a relief, it is true that misery loves company!
i am about to go on tdy and not able to find linux version
and update.  if our IT guru, anthony, is busy (hardest working guy)
this may have to be answered upon my return.

thanks, all.  i am so glad i reached out to iris group.
=======================================================
On 12/19/2014 12:43 PM, Jacob Crummey wrote:
> Hi Yolanda and Lynn,
>
> I have seen some of our Basalts loose the router info, specifically the gateway.  I have yet to figure out what is causing this.  It seems to happen on boot.  My guess is the Basalt runs fine when initially set up and then if it reboots, it looses the routing table.
>
> Lynn, what version and update of Linux are you using on the Basalt?  And are you using the net-watcher feature that is set up in the netconfig?
>
> -Jacob
>
>
>
> On Dec 19, 2014, at 2:22 PM, Yolanda Prior <yprior at usgs.gov> wrote:
>
>> Have any end users of the Basalt seen similar issues as Lynn below? Any
>> help for Lynn would be appreciated. Thanks!
>>
>> Yolanda Prior
>> Engineering Technician
>> Albuquerque Seismological Laboratory
>> (505) 846-5662
>>
>>
>> -----Original Message-----
>> From: lynn.kaisan [mailto:lynn.kaisan at noaa.gov]
>> Sent: Thursday, December 18, 2014 3:01 PM
>> To: yprior at usgs.gov
>> Subject: help with basalt, pls?
>>
>> happy holidays, yolanda,
>>
>> my name is lynn and i work at the pacific tsunami warning center.
>>
>> i am jumping into the maintenance of our kinemetrics equipment without any
>> training and we seem to have a lot of common problems amongst a few
>> stations.
>>
>> may i ask if you have had this experience?
>>
>> i went to three sites that were not transmitting seismic data.  at the
>> site, our IT guy found some settings on the modem template that seemed to
>> be the culprit.  things like too short tcp idle and timeout time settings.
>> another basalt lost its router setting.  after changing those fields, the
>> site would be happy and transmitting data for a couple months or weeks,
>> then...no data.  we are still able to "see" the modem (ravens) and the
>> received signal strength indicator is at acceptable levels.
>>
>> we use various models of the raven x modem.  our sites are metrozet or
>> basalt equipment, sometimes both.
>>
>> if you have any idea what to check, that would be great.  for one site,
>> the inject process had to be restarted but it was not the fix for the
>> other two...very weird.
>>
>> thanks yolanda.  i know i am asking a lot from you and i appreciate it.
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