[ANSS-netops] Best Practical "Request Tracker (RT) Job Tickets

mwithers at memphis.edu mwithers at memphis.edu
Tue May 1 14:25:43 UTC 2012


Installing a 32 bit version of mysql did the trick.  There is no solaris
sparc binary available for the current release (5.5.23) but I found that
there was a 32-bit pkg for solaris 10 available from mysql.com (5.1.62) that
was slightly more recent than the one on sunfreeware (5.0.67).  I'm far too
lazy to read the release notes to find out how much difference it makes.

Mitch

Center for Earthquake Research and Information (CERI)
University of Memphis                Ph: 901-678-4940
Memphis, TN 38152                   Fax: 901-678-4734


On Mon, 30 Apr 2012, Rae Yip wrote:

> Hi Mitch,
>
> I've seen a similar problem with 64-bit perl and DBD::Oracle. Your
> best bet is to get 32-bit mysql and link your 32-bit perl (from
> sunfreeware.com?) to it. This might even connect alright with the
> 64-bit server, according to this note (which describes the inverse of
> your situation):
>
> http://www.perlmonks.org/?node_id=618615
>
> Good luck,
>
> -Rae.
>
> On Mon, Apr 30, 2012 at 8:18 AM,  <mwithers at memphis.edu> wrote:
>>
>> Has anyone attempted the install of this Request Tracker?  I installed mysql
>> 5.5 for 64-bit sparc and upgraded my perl to 5.14 (it didn't like 5.8.4 even
>> though the pre-reqs say 5.8.3 or better).  I have solaris 10 on 64 bit sparc
>> and after using the fixdeps tool I get a few dependencies still requires:
>> GnuPG::Interface, XML::RSS, and DBD::mysql.
>>
>> When I try to install DBD::mysql directly from cpan, it complains I have
>> the wrong elf class:
>> ld: fatal: file dbdimp.o: wrong ELF class: ELFCLASS64
>>
>> So it looks like somebody is compiled as 32 bit and not playing well with
>> the 64 bit objecst.  Has anyone else solved this problem already?  I'm
>> anxious to avoid a death spiral of recompiles and library dependencies.
>>
>> Mitch
>>
>> Center for Earthquake Research and Information (CERI)
>> University of Memphis                Ph: 901-678-4940
>> Memphis, TN 38152                   Fax: 901-678-4734
>>
>>
>> On Fri, 30 Mar 2012, Kyle Persefield wrote:
>>
>>> All,
>>>
>>> See http://bestpractical.com/rt/  There is a Wikipedia entry at
>>> http://en.wikipedia.org/wiki/Request_Tracker, and a Wiki guide at
>>> http://requesttracker.wikia.com/wiki/HomePage
>>>
>>> You can see the features, screenshots, download the program and see the
>>> system requirements (written in Perl).
>>>
>>> The full enterprise version is FREE!
>>>
>>> There's a demo site at http://rt.easter-eggs.org/demos/
>>>
>>>
>>> For a sure response send E-Mail to gsnmaint at usgs.gov, or gsn-xxxx(your
>>> station code)@usgs.gov
>>>
>>> Regards,
>>>
>>> Kyle E. Persefield
>>> Honeywell Int'l HTSI, Field Engineer
>>> USGS Albuquerque Seismological Laboratory Contractor
>>>
>>> Observatory "Trouble" Hotline Telephone: 505-846-5646
>>> Tel:   505-846-7597
>>> Fax:  505-846-6973
>>> http://earthquake.usgs.gov/regional/asl/
>>>
>>> Mailing Address:
>>> U S Geological Survey
>>> Albuquerque Seismological Laboratory
>>> P O Box 82010
>>> Albuquerque, NM 87198-2010
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>
>> _______________________________________________
>> ANSS-netops mailing list
>> ANSS-netops at geohazards.usgs.gov
>> https://geohazards.usgs.gov/mailman/listinfo/anss-netops
>
>


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