[ANSS-netops] Best Practical "Request Tracker (RT) Job Tickets

[mwithers at memphis.edu]

Has anyone attempted the install of this Request Tracker?  I installed mysql
5.5 for 64-bit sparc and upgraded my perl to 5.14 (it didn't like 5.8.4 even
though the pre-reqs say 5.8.3 or better).  I have solaris 10 on 64 bit sparc
and after using the fixdeps tool I get a few dependencies still requires:
GnuPG::Interface, XML::RSS, and DBD::mysql.

When I try to install DBD::mysql directly from cpan, it complains I have
the wrong elf class:
ld: fatal: file dbdimp.o: wrong ELF class: ELFCLASS64

So it looks like somebody is compiled as 32 bit and not playing well with
the 64 bit objecst.  Has anyone else solved this problem already?  I'm
anxious to avoid a death spiral of recompiles and library dependencies.

Mitch

Center for Earthquake Research and Information (CERI)
University of Memphis                Ph: 901-678-4940
Memphis, TN 38152                   Fax: 901-678-4734


On Fri, 30 Mar 2012, Kyle Persefield wrote:

> All,
>
> See http://bestpractical.com/rt/  There is a Wikipedia entry at 
> http://en.wikipedia.org/wiki/Request_Tracker, and a Wiki guide at 
> http://requesttracker.wikia.com/wiki/HomePage
>
> You can see the features, screenshots, download the program and see the 
> system requirements (written in Perl).
>
> The full enterprise version is FREE!
>
> There's a demo site at http://rt.easter-eggs.org/demos/
>
>
> For a sure response send E-Mail to gsnmaint at usgs.gov, or gsn-xxxx(your 
> station code)@usgs.gov
>
> Regards,
>
> Kyle E. Persefield
> Honeywell Int'l HTSI, Field Engineer
> USGS Albuquerque Seismological Laboratory Contractor
>
> Observatory "Trouble" Hotline Telephone: 505-846-5646
> Tel:   505-846-7597
> Fax:  505-846-6973
> http://earthquake.usgs.gov/regional/asl/
>
> Mailing Address:
> U S Geological Survey
> Albuquerque Seismological Laboratory
> P O Box 82010
> Albuquerque, NM 87198-2010
>
>
>
>
>
>
>