[EHPweb] Errors pushing ShakeMap nc71555656 to USGS

[Lisa A Wald]

The Denver Federal Center has had a power outage most of the weekend, and we didn't realize it since our email hasn't been working all weekend thus no alarms via email were received.  They are in the process of bringing everything back up now, I believe, since I am finally beginning to get email again.

- Lisa
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On Apr 10, 2011, at 10:46 AM, Peter Lombard wrote:

EHP Web people,

I am getting two different errors pushing ShakeMap for event nc71555656 to
USGS servers from rumble.geo.berkeley.edu:

1. ssh/scp/rsync to mesa.cr.usgs.gov times out.

2. The ProductClient program is giving errors:
Opened log file at Sun Apr 10 09:37:33 PDT 2011


###
Sun Apr 10 09:37:33 PDT 2011
INFO    Running Product Builder thread=10
INFO    Product Created source=nc, type=shakemap, code=nc71555656, updateTime=Sun Apr 10 09:37:33 PDT 2011      thread=10
Sun Apr 10 09:37:34 PDT 2011
INFO    Sending product to Socket[addr=ehppdl1.cr.usgs.gov/137.227.227.215,port=11235,localport=35397]  thread=10
Sun Apr 10 09:38:03 PDT 2011
INFO    Send complete Socket[addr=ehppdl1.cr.usgs.gov/137.227.227.215,port=11235,localport=35397] response="Received product 'urn:usgs-product:nc:shakemap:nc71555656:1302453453228'"   thread=10
WARNING Exception sending product to ehppdl2.wr.usgs.gov:11235  thread=10
java.lang.NullPointerException
       at gov.usgs.earthquake.distribution.SocketProductSender.sendProduct(SocketProductSender.java:114)
       at gov.usgs.earthquake.distribution.CLIProductBuilder.sendProduct(CLIProductBuilder.java:215)
       at gov.usgs.earthquake.distribution.CLIProductBuilder.main(CLIProductBuilder.java:390)        at gov.usgs.earthquake.distribution.ProductClient.main(ProductClient.java:327)
WARNING Partial failure sending product, at least one sender accepted product. Check the tracker for more information.  thread=10

Closing log file at Sun Apr 10 09:38:03 PDT 2011


Please fix these problems ASAP so that ShakeMaps can be published in a
reliable manner.

Pete

-- 
Pete Lombard
Seismological Laboratory       
215 McCone Hall
University of California
Berkeley, CA 94720-4760

lombard at seismo.berkeley.edu
(510) 642-0073

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