[EHPweb] ehp4.cr.usgs.gov is down

Christopher J Bidwell cbidwell at usgs.gov
Tue Oct 21 01:24:33 GMT 2008


Awesome!  Thanks Mike.
--------------
Thanks,

Chris Bidwell, RHCT
Web Admin
Geologic Hazards Team
303-273-8642
cbidwell at usgs.gov
(Sent via Blackberry)


    ----- Original Message -----
    From: Michael J Rechtenbaugh
    Sent: 10/20/2008 08:23 PM CDT
    To: Christopher Bidwell
    Cc: Christopher Bidwell; EHPWeb at geohazards.usgs.gov;
ehpweb-bounces at geohazards.usgs.gov; Ronald Johnson
    Subject: Re: [EHPweb] ehp4.cr.usgs.gov is down
Chris,

The Sioux Falls router (SFJ1) had a routing-engine failure.  I rebooted the
router onto the backup routing-engine, and it appears to be working now.
EROS still had connection to the Internet, so ehp4.cr.usgs.gov was up, but
the backbone connection was down and thus, DNS did not work.

Please let me know if you have any questions.

==================================
Mike Rechtenbaugh
Sr. Network Engineer
Stinger Ghaffarian Technologies (SGT)
Contractor to U.S. Geological Survey (USGS)
   The Earth Resources Observation and Science Center
47914 252nd Street
Sioux Falls, SD  57198
Email: rech at usgs.gov
Phone: 605-594-6835


                                                                           
             Christopher J                                                 
             Bidwell/GD/USGS/D                                             
             OI                                                         To 
                                       Christopher J                       
             10/20/2008 07:20          Bidwell/GD/USGS/DOI at USGS            
             PM                                                         cc 
                                       EHPWeb at geohazards.usgs.gov,         
                                       ehpweb-bounces at geohazards.usgs.gov, 
                                       Michael J Rechtenbaugh              
                                       <rech at usgs.gov>, Ronald E Johnson   
                                       <rjohnson at usgs.gov>                 
                                                                   Subject 
                                       Re: [EHPweb] ehp4.cr.usgs.gov is    
                                       down(Document link: Michael J       
                                       Rechtenbaugh)                       
                                                                           
                                                                           
                                                                           
                                                                           
                                                                           
                                                                           





As a follow-up.  I called the NOSC and it appears there's already a ticket
open with this issue.  There is an issue with the Sioux Falls router that
seems to be causing the problem.
----------------
Thanks,

Chris Bidwell, RHCT
Web Administrator
Geologic Hazards Team
US Geological Survey
email: cbidwell at usgs.gov
work: 303-273-8642
mobile: 303-435-6362


                                                                           
 Christopher J                                                             
 Bidwell/GD/USG                                                            
 S/DOI                                                                     
                                                                        To 
                      Christopher J Bidwell <cbidwell at usgs.gov>            
 10/20/2008                                                             cc 
 05:50 PM             EHPWeb at geohazards.usgs.gov,                          
                      ehpweb-bounces at geohazards.usgs.gov, Michael J        
                      Rechtenbaugh <rech at usgs.gov>, Ronald E Johnson       
                      <rjohnson at usgs.gov>                                  
                                                                   Subject 
                      Re: [EHPweb] ehp4.cr.usgs.gov is downLink            
                                                                           
                                                                           
                                                                           
                                                                           
                                                                           
                                                                           
                                                                           






Okay, even stranger is this:  From the VPN, I can't access
http://ehp4-earthquake.cr.usgs.gov, however if I close my VPN connection
and try as a public user, it works.

I'm thinking perhaps ESN/DOI issue?

---------------
Thanks,

Chris Bidwell, RHCT
Web Administrator
Geologic Hazards Team
US Geological Survey
email: cbidwell at usgs.gov
work: 303-273-8642
mobile: 303-435-6362

                                                                           
 Christopher J Bidwell                                                     
 <cbidwell at usgs.gov>                                                       
 Sent by:                                                                  
 ehpweb-bounces at geohazards                                              To 
 .usgs.gov                          Michael J Rechtenbaugh                 
                                    <rech at usgs.gov>, Ronald E Johnson      
                                    <rjohnson at usgs.gov>                    
 10/20/2008 05:37 PM                                                    cc 
                                    EHPWeb at geohazards.usgs.gov             
                                                                   Subject 
                                    [EHPweb] ehp4.cr.usgs.gov is down      
                                                                           
                                                                           
                                                                           
                                                                           
                                                                           
                                                                           
                                                                           
                                                                           







Mike / Ron,

Not sure who I need to talk to about this, but ehp4.cr.usgs.gov suddenly
became unreachable.  Strangely enough, http is still working so that's the
good news!

When you get an opportunity, would you please give me a call (303-435-6362)
so that you can log in locally and see if the ssh server died?
----------------
Thanks,

Chris Bidwell, RHCT
Web Administrator
Geologic Hazards Team
US Geological Survey
email: cbidwell at usgs.gov
work: 303-273-8642
mobile: 303-435-6362_______________________________________________
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