<html>
<head>
<meta content="text/html; charset=windows-1252"
http-equiv="Content-Type">
</head>
<body bgcolor="#FFFFFF" text="#000000">
your english is fine!<br>
i apologize for responding so late. i was on tdy and this is my
first day back in the office.<br>
not much of a christmas season for me!<br>
<br>
i am so grateful that the technical world is so willing to share
their<br>
expertise and knowledge with me. i am very eager to try your
suggestion.<br>
at this point, i don't know what version firmware we have but will
start<br>
prodding this problem. i feel confident that i am going in the
right<br>
direction with your help.<br>
thank you very much.<br>
<div class="moz-cite-prefix">On 12/19/2014 2:52 PM, Jaffet Martinez
Pagan wrote:<br>
</div>
<blockquote
cite="mid:CAH4w05BnjtF8n7m370O_4eEzE0Cuet9s+v8k1RJNVTYG9CJitQ@mail.gmail.com"
type="cite">
<div dir="ltr">Hi:
<div>Excuse my English. I hope you can understand me.</div>
<div>First:</div>
<div>You have to do the upgrades. The actual firmware is 3.10
and update the Linux version is 2.6. Some old basalts have
Linux 2.4. You have to update to 2.6. Kinemetrics has a step
by step process in the web page.<span
style="color:rgb(0,0,0);font-family:sans-serif;font-size:13px;line-height:19.2000007629395px"> </span><font
color="#000000" face="sans-serif"><span
style="line-height:19.2000007629395px">An incompatibility
exists between this Rockhound version (v3.10) and Linux
2.4, so you have to update to Linux 2.6. Go to the
kinemetrics web page in the wiki section:rock family
section</span></font></div>
<div><font color="#000000" face="sans-serif"><span
style="line-height:19.2000007629395px">Second:</span></font></div>
<div><font color="#000000" face="sans-serif"><span
style="line-height:19.2000007629395px">If the problem
continue you have to reprogramming the CF card. If you can
use a new CF is better. Please see the link: </span><span
style="line-height:19.2000007629395px"><a
moz-do-not-send="true"
href="http://www.cdwg.com/shop/products/Transcend-CF200I-Industrial-Grade-flash-memory-card-16-GB-CompactFlas/2431762.aspx?cm_mmc=email-_-Shipping_Conf-_-Body-_-Browse_Products">http://www.cdwg.com/shop/products/Transcend-CF200I-Industrial-Grade-flash-memory-card-16-GB-CompactFlas/2431762.aspx?cm_mmc=email-_-Shipping_Conf-_-Body-_-Browse_Products</a></span></font></div>
<div><font color="#000000" face="sans-serif"><span
style="line-height:19.2000007629395px">I have replaced two
of them. I am using industrial grade. </span></font></div>
<div><font color="#000000" face="sans-serif"><span
style="line-height:19.2000007629395px">I hope this can
help you</span></font></div>
<div><font color="#000000" face="sans-serif"><span
style="line-height:19.2000007629395px"><br>
</span></font></div>
</div>
<div class="gmail_extra"><br>
<div class="gmail_quote">2014-12-19 19:40 GMT-04:00 lynn.kaisan
<span dir="ltr"><<a moz-do-not-send="true"
href="mailto:lynn.kaisan@noaa.gov" target="_blank">lynn.kaisan@noaa.gov</a>></span>:<br>
<blockquote class="gmail_quote" style="margin:0 0 0
.8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000"> thank you all!<br>
<br>
i do appreciate your help.<br>
<br>
very generous!<br>
=================================
<div>
<div class="h5"><br>
<div>On 12/19/2014 1:26 PM, Merritt, Jonah wrote:<br>
</div>
<blockquote type="cite">
<div dir="ltr">
<div>
<div>Hello everybody,<br>
<br>
</div>
We are seeing the same issues! Jacob is
correct...if you reboot the Basalt (or Granite)
it loses contact with the gateway. This issue
seems to have manifested itself more is
subsequent Linux updates (we are running 2.6
update 6). We also almost exclusively use Raven
XE or GX440 modems.<br>
<br>
What I have found that all is well after
performing the "netconfig" script and setting up
NetWatcher. However, once you reboot you loose
all remote connectivity. If you get into the
Basalt locally via SSH and restart networking
(/etc/init.d/networking restart) all is well
again....until the datalogger reboots again. <br>
<br>
</div>
It should be noted that if you are able to log
into the Raven, you can successfully ping the
Basalt.<br>
<div><br>
I have contacted KMI about this and it was
suggested that the problem resides with the
modem and not the digitizer. I'm not convinced
that it's a Raven issue as we have used these
for several years without any significant
issues. It was also suggested that the
NetWatcher ping address be something else
besides the gateway address....say 8.8.8.8. I
did this without any resolution. <br>
<br>
</div>
<div>We will be experimenting with this over the
coming weeks, but I suspect that it is an issue
with the digitizer itself. I'll keep the group
posted.<br>
<br>
</div>
<div>Regards,<br>
</div>
<div><br>
</div>
<div class="gmail_extra"><br clear="all">
<div>
<div><font face="arial, helvetica, sans-serif">Jonah
Merritt <br>
US Geological Survey <br>
National Strong Motion Project <br>
345 Middlefield Rd. MS-977 <br>
Menlo Park, CA 94025 <br>
<a moz-do-not-send="true"
href="tel:%28650%29329-5696"
value="+16503295696" target="_blank">(650)329-5696</a>
(office) <br>
<a moz-do-not-send="true"
href="tel:%28650%29276-6579"
value="+16502766579" target="_blank">(650)276-6579</a>
(mobile) <br>
<a moz-do-not-send="true"
href="mailto:jmerritt@usgs.gov"
target="_blank">jmerritt@usgs.gov</a> </font><br>
</div>
</div>
<br>
<div class="gmail_quote">On Fri, Dec 19, 2014 at
4:43 PM, Jacob Crummey <span dir="ltr"><<a
moz-do-not-send="true"
href="mailto:jcrummey@usgs.gov"
target="_blank">jcrummey@usgs.gov</a>></span>
wrote:<br>
<blockquote class="gmail_quote"
style="margin:0 0 0 .8ex;border-left:1px
#ccc solid;padding-left:1ex">Hi Yolanda and
Lynn,<br>
<br>
I have seen some of our Basalts loose the
router info, specifically the gateway. I
have yet to figure out what is causing
this. It seems to happen on boot. My guess
is the Basalt runs fine when initially set
up and then if it reboots, it looses the
routing table.<br>
<br>
Lynn, what version and update of Linux are
you using on the Basalt? And are you using
the net-watcher feature that is set up in
the netconfig?<br>
<span><font color="#888888"><br>
-Jacob<br>
</font></span>
<div>
<div><br>
<br>
<br>
On Dec 19, 2014, at 2:22 PM, Yolanda
Prior <<a moz-do-not-send="true"
href="mailto:yprior@usgs.gov"
target="_blank">yprior@usgs.gov</a>>
wrote:<br>
<br>
> Have any end users of the Basalt
seen similar issues as Lynn below? Any<br>
> help for Lynn would be appreciated.
Thanks!<br>
><br>
> Yolanda Prior<br>
> Engineering Technician<br>
> Albuquerque Seismological
Laboratory<br>
> <a moz-do-not-send="true"
href="tel:%28505%29%20846-5662"
value="+15058465662" target="_blank">(505)
846-5662</a><br>
><br>
><br>
> -----Original Message-----<br>
> From: lynn.kaisan [mailto:<a
moz-do-not-send="true"
href="mailto:lynn.kaisan@noaa.gov"
target="_blank">lynn.kaisan@noaa.gov</a>]<br>
> Sent: Thursday, December 18, 2014
3:01 PM<br>
> To: <a moz-do-not-send="true"
href="mailto:yprior@usgs.gov"
target="_blank">yprior@usgs.gov</a><br>
> Subject: help with basalt, pls?<br>
><br>
> happy holidays, yolanda,<br>
><br>
> my name is lynn and i work at the
pacific tsunami warning center.<br>
><br>
> i am jumping into the maintenance
of our kinemetrics equipment without any<br>
> training and we seem to have a lot
of common problems amongst a few<br>
> stations.<br>
><br>
> may i ask if you have had this
experience?<br>
><br>
> i went to three sites that were not
transmitting seismic data. at the<br>
> site, our IT guy found some
settings on the modem template that
seemed to<br>
> be the culprit. things like too
short tcp idle and timeout time
settings.<br>
> another basalt lost its router
setting. after changing those fields,
the<br>
> site would be happy and
transmitting data for a couple months or
weeks,<br>
> then...no data. we are still able
to "see" the modem (ravens) and the<br>
> received signal strength indicator
is at acceptable levels.<br>
><br>
> we use various models of the raven
x modem. our sites are metrozet or<br>
> basalt equipment, sometimes both.<br>
><br>
> if you have any idea what to check,
that would be great. for one site,<br>
> the inject process had to be
restarted but it was not the fix for the<br>
> other two...very weird.<br>
><br>
> thanks yolanda. i know i am asking
a lot from you and i appreciate it.<br>
>
_______________________________________________<br>
> ANSS-netops mailing list<br>
> <a moz-do-not-send="true"
href="mailto:ANSS-netops@geohazards.usgs.gov"
target="_blank">ANSS-netops@geohazards.usgs.gov</a><br>
> <a moz-do-not-send="true"
href="https://geohazards.usgs.gov/mailman/listinfo/anss-netops"
target="_blank">https://geohazards.usgs.gov/mailman/listinfo/anss-netops</a><br>
<br>
_______________________________________________<br>
ANSS-netops mailing list<br>
<a moz-do-not-send="true"
href="mailto:ANSS-netops@geohazards.usgs.gov"
target="_blank">ANSS-netops@geohazards.usgs.gov</a><br>
<a moz-do-not-send="true"
href="https://geohazards.usgs.gov/mailman/listinfo/anss-netops"
target="_blank">https://geohazards.usgs.gov/mailman/listinfo/anss-netops</a><br>
</div>
</div>
</blockquote>
</div>
<br>
</div>
</div>
</blockquote>
<br>
</div>
</div>
</div>
<br>
_______________________________________________<br>
ANSS-netops mailing list<br>
<a moz-do-not-send="true"
href="mailto:ANSS-netops@geohazards.usgs.gov">ANSS-netops@geohazards.usgs.gov</a><br>
<a moz-do-not-send="true"
href="https://geohazards.usgs.gov/mailman/listinfo/anss-netops"
target="_blank">https://geohazards.usgs.gov/mailman/listinfo/anss-netops</a><br>
<br>
</blockquote>
</div>
<br>
<br clear="all">
<div><br>
</div>
-- <br>
<div class="gmail_signature">Ing. Jaffet Martinez Pagán, EIT<br>
Puerto Rico Strong Motion Program<br>
Civil Engeneering Department<br>
Mayaguez Campus<br>
University of Puerto Rico<br>
787-832-4040 x 3341<br>
Fax 787-831-2745</div>
</div>
</blockquote>
<br>
</body>
</html>